Easy exchanges & returns
Retours
- You have 15 days after receipt of your order to return your parts to us. You choose refund or credit.
- Return transport is free for mainland France. We will then send you a return slip.
- For returns located outside mainland France, the return is the responsibility of the customer.
- Parts that have been used are not taken back.
- Returns and exchanges are not possible on personalized items.
Repayment term
- You will receive an email to notify you as soon as the refund is made.
Exchanges
- Exchanges and returns are free in mainland France, on non-personalized items.
- There is no exchange or return on personalized or used items.