Returns

  • You have 15 days after receipt of your order to return your parts against refund or credit, if they do not suit you.
  • Return transport is taken care of for mainland France. We will then send you a return slip.
  • For returns located outside mainland France, the return is the responsibility of the customer.
  • Parts that have been used are not taken back.
  • returns are not possible on personalized items

Repayment period

  • In addition to this, you need to know more about it. You will receive an email to notify you when the refund has been made. Allow around 7 to 10 working days.

The exchanges

  • Exchanges and returns are free in mainland France, on non-personalized items.
  • There is no exchange on personalized or used items.