Refund policy


  • You have a period of 15 days after receipt of your order to return your parts to us for reimbursement or credit, if they do not suit you.
  • Return shipping is covered for mainland France. We will then send you a return slip.
  • For returns located outside metropolitan France, the return is the responsibility of the customer.
  • Parts that have been used are not taken back.
  • returns are not possible on personalized items

Reimbursement period

  • You will receive an email to notify you when the refund has been processed. Count approximately 7 to 10 working days.


  • Exchanges and returns are free in mainland France, on non-personalized items.
  • There are no exchanges on personalized or used items.