- Track your orders
When your order is shipped, you will receive an email with the tracking number of your package. You also have the possibility to follow your order in your space "My account, my orders"
- Your package is lost?
We invite you to contact our Customer Service by email at firstname.lastname@example.org . We will find a solution :)
- Customs charges
In the event of delivery outside Metropolitan France and the EU, administrative and / or customs fees may be applied by the country of destination. These customs fees are different for each country.
- Shipping times
- We do our best to ship your order within 24 hours on weekdays, excluding weekends and holidays.
- Custom Order: Please allow an additional 1 working day for your custom orders.
- if you have indicated a shipping date at the time of the date, it will be respected (excluding weekends, legal holidays and public holidays). This is the date of departure of your package from our workshop in France.
- If you have ordered an item for pre-order, it will be sent to you on the date indicated on the site.